Legal

Privacy Policy

Last updated: May 2026

1. Who We Are

VSC Verified is a structured device sourcing platform focused on transparent procurement, customer trust, and verified order handling. We specialize in helping customers source devices through a controlled and accountable process designed around clarity, communication, and operational consistency. VSC Verified operates under Momentum Electronics Holdings through the Momentum ecosystem infrastructure. .

2. Information We Collect

When you make a reservation, we collect:

  • Your full name
  • Your phone number
  • Your email address (optional but recommended)
  • Your delivery address

When you join our waitlist, we collect your name, phone number, and email address.

We do not collect or store your payment card details. All payments are processed securely by Lenco BroadPay, who handle card and mobile money transactions under their own security standards.

3. How We Use Your Information

We use your information to:

  • Process and fulfil your reservation
  • Send you order updates, payment confirmations, and receipts
  • Deliver your device to your provided address
  • Contact you about your order via WhatsApp or phone if necessary
  • Notify you when a new batch opens (if you are on the waitlist)
  • Provide you with a customer account where you can view your orders

4. How We Share Your Information

We do not sell, rent, or trade your personal information to any third party for marketing purposes.

We share your information only where necessary to fulfil your order — for example, with our delivery partners who need your name and address to complete delivery. We share only what is required.

Partner shops. If we can't supply the phone you want ourselves, we may offer to find it at one of our vetted, registered partner phone shops. Only with your agreement, we send those shops an anonymous request (the phone, condition, budget and area — never your name or number). Your name and phone number go only to the one shop that confirms it has the phone and takes your request. The shop sells to you directly and is responsible for that sale, its warranty and returns; VSC receives a referral fee from the shop. Afterwards we ask you what you bought, the price and how it went. If you haven't bought yet, we ask again over the following weeks. About two weeks after a purchase we check in once more, including whether you bought anything else from that shop. We use your answers and rating to monitor our partner shops and to make sure we're paid for the customers we send them. If you gave us an email address, we may send these checks by email as well as WhatsApp, with at most one reminder. Every email has a link to stop them. If a shop tells us your purchase was cancelled, we ask you to confirm it. We may also contact you later to offer support with your phone. Shops see only their average rating, not who gave it.

5. Data Retention

We retain your order information for as long as is necessary to fulfil our obligations to you and to comply with Zambian tax and business record requirements. If you wish to have your personal data removed from our records, contact us at orders@momentumelectronics.store.

6. Security

We take reasonable technical measures to protect your personal information. Our website uses HTTPS encryption. Passwords are stored using industry-standard hashing. Payment data is handled entirely by Lenco BroadPay and never passes through our servers in full.

7. Your Rights

You have the right to request access to the personal information we hold about you, to correct inaccurate information, or to request deletion of your data where it is no longer required for fulfilment or legal purposes. Contact us at orders@momentumelectronics.store.

8. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated date. Continued use of our services after changes constitutes acceptance of the updated policy.

9. Contact

For privacy-related enquiries, contact us at:
Email: orders@momentumelectronics.store
WhatsApp: +260762531117

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