Last updated: October 2026
These terms govern your use of VSC Verified (vsc.momentumelectronics.store) and any purchase or reservation you make through our platform. By placing a reservation, you agree to these terms. VSC Verified is operated by Momentum Electronics, Zambia.
VSC Verified operates on a pre-order batch model. Devices are sourced and verified after reservations are confirmed — we do not hold stock in advance. Each batch has a fixed number of available slots. Slots are allocated on a first-paid basis; submitting a reservation form does not guarantee a slot until your deposit payment is confirmed.
A deposit is required to secure your slot in a batch. The deposit amount is displayed on the reservation form and payment page at the time of reservation.
Your deposit is deducted from the total price of your device. It is not an additional charge.
You may cancel within 48 hours of paying your deposit and receive a refund of what you paid, less a K50 cancellation fee. After 48 hours, deposits are non-refundable, including on custom orders, and a deposit is also forfeited if you fail to pay the balance when your device is ready without reasonable cause. See our Refund, Warranty & Delivery Policy for full details.
When your device has been sourced and verified, you will receive an email requesting the balance payment. The balance must be paid within a reasonable period of receiving this request. Failure to pay the balance may result in forfeiture of your deposit and cancellation of your reservation, at our discretion.
Every device sold by VSC Verified goes through a 7-point verification check covering battery health, Face ID, screen grade, IMEI status, camera, speaker, and microphone. A verification report is provided for each device.
VSC Verified guarantees that devices meet the stated minimum standards at the time of verification. Every device also carries a 30-day warranty against hardware faults from the day it is delivered, as set out in our Refund, Warranty & Delivery Policy. Physical and liquid damage are not covered.
All prices are quoted in Zambian Kwacha (ZMW). Prices are fixed at the time of reservation. VSC Verified reserves the right to update pricing for future batches.
The referral programme is subject to change. Referral rewards are applied automatically and have no cash value. VSC Verified reserves the right to modify or discontinue the referral programme at any time. Abuse of the referral system (including self-referral or fraudulent referrals) will result in cancellation of rewards and may result in cancellation of the associated reservation.
Discount codes are issued at our discretion and are subject to individual terms including expiry dates, usage limits, and applicable devices. Codes have no cash value and cannot be combined unless explicitly stated.
If we can't supply a phone ourselves, we may offer, with your agreement, to pass your request to one of our vetted partner shops. The shop that contacts you is the seller. Your receipt, the shop's warranty and its returns are between you and the shop, and our own 7-point check and warranty don't apply to that phone.
You keep your full rights under Zambia's Competition and Consumer Protection Act, 2010. A phone must be what the shop said it was and must work as a phone should. If it is defective or not as described, you are entitled to a repair, a replacement or a refund, as the Act provides. If a partner shop won't honour that, tell us. We will take it up with the shop and, if needed, point you to the Competition and Consumer Protection Commission.
After you buy, we will ask you what you bought, the price and how you were served, and check in again about two weeks later. Please answer honestly. VSC Verified is operated by Momentum Electronics, a registered business, and the shops we work with are held to written terms. If a purchase is cancelled, tell us using the link we sent you. If the shop reports a cancellation, we'll ask you to confirm it. A cancellation report on its own doesn't show that you were refunded. We record that separately. We back purchases you have confirmed with us. We can't take up a case based on false answers, or for damage you caused yourself, and we may decline future requests from anyone who gives false answers.
VSC Verified's liability is limited to the amount paid by the customer for the specific order in dispute. We are not liable for indirect losses, lost profits, or consequential damages arising from any transaction or delay.
These terms are governed by the laws of the Republic of Zambia. Any disputes shall be resolved under Zambian jurisdiction.
We may update these terms from time to time. Changes apply to new reservations made after the update date. Existing confirmed reservations are governed by the terms in effect at the time of confirmation.
For questions about these terms, contact us at:
Email: orders@momentumelectronics.store
WhatsApp: +260762531117